Privacy Policy

Data We Collect

Vohrel LLC (“Vohrel,” “we,” “us,” or “our”) collects the following categories of information when you use our platform:

• Account information — your name, email address, and account credentials when you register or sign in via Supabase Auth (email/password or OAuth providers).
• Payment information — billing details (card type, last four digits, expiry) processed and stored by Stripe, Inc. Vohrel does not store full card numbers. We receive confirmation of payment status and subscription tier from Stripe.
• Subscription & usage data — your active plan tier, subscription start/end dates, and feature access records stored in our database.
• Usage data — pages visited, features accessed, session timing, and general interaction patterns collected to improve the platform experience.
• Session booking inquiries — name, email, grade level, session type, subject, and message submitted via the booking form.
• Zola (AI tutor) chat inputs — the questions and messages you send to the Zola AI assistant. These are transmitted to Anthropic’s Claude API to generate responses and are not permanently stored by Vohrel beyond the active session.
• Technical data — IP address, browser type, device type, and referral source collected automatically for security and analytics purposes.

How We Use Your Data

We use the information we collect solely to operate and improve the Vohrel platform. Specifically:

• To create and manage your account and authenticate your identity.
• To process subscription payments and manage your billing status via Stripe.
• To deliver the correct course access and features based on your account status.
• To respond to session booking inquiries and schedule tutoring sessions.
• To power the Zola AI tutor by forwarding your chat inputs to Anthropic’s API.
• To send transactional emails (e.g., welcome confirmation, payment receipts) via Resend.
• To detect and prevent fraud, abuse, and unauthorized access.
• To analyze platform usage in aggregate and improve the quality of our content and features.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your data to serve you third-party advertising.

Third-Party Services

Vohrel uses the following third-party services to operate the platform. Each service has its own privacy policy governing their handling of data:

• Supabase — authentication (login, account creation, OAuth), user profile storage, and subscription data. Data is stored on Supabase-managed infrastructure. See Supabase Privacy Policy.
• Stripe, Inc. — payment processing, subscription lifecycle management, and billing. Stripe stores your payment method securely under their PCI-DSS-compliant infrastructure. See Stripe Privacy Policy.
• Anthropic (Claude API) — powers the Zola AI tutor. Your chat messages are sent to Anthropic’s API to generate responses. Anthropic’s usage policies apply to data processed through their API. See Anthropic Privacy Policy.
• Resend — transactional email delivery (e.g., subscription welcome emails). Your email address is shared with Resend solely for the purpose of sending you emails from Vohrel. See Resend Privacy Policy.
• Vercel — hosting and infrastructure. Your requests and technical metadata are processed by Vercel’s edge network. See Vercel Privacy Policy.

Cookies & Tracking

Vohrel uses cookies and similar technologies to operate the platform:

• Authentication cookies — session tokens set by Supabase to keep you logged in across page visits. These are strictly necessary for the Service to function.
• Preference cookies — may store non-sensitive UI state (e.g., dashboard layout preferences) in your browser’s local storage.
• Analytics — Vercel Analytics may collect anonymized usage data (page views, device type) to help us understand how the platform is used. No personally identifiable information is tied to analytics events.

We do not use third-party advertising cookies or cross-site tracking technologies. You can disable cookies in your browser settings, though this may impair your ability to log in or use the Service.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:

• Account and subscription data is retained for the duration of your account plus a reasonable period afterward for legal and accounting purposes.
• Zola AI chat messages are not permanently stored by Vohrel. Inputs are forwarded to Anthropic’s API in real time and are not written to our database.
• Session booking inquiry data is retained for operational and communication purposes and deleted when no longer needed.
• Payment records are retained as required by financial and tax regulations (typically 7 years).

Upon account deletion, we will remove or anonymize your personal data from our systems within 30 days, except where retention is required by law.

Your Rights

You have the following rights regarding your personal data:

• Access — you may request a copy of the personal data we hold about you.
• Correction — you may request that we correct inaccurate or incomplete data.
• Deletion — you may request deletion of your account and associated personal data.
• Portability — you may request a machine-readable export of your data.
• Objection — you may object to certain types of data processing.

To exercise any of these rights, contact us at contact@vohrel.com. We will respond within 30 days. Depending on your jurisdiction, additional rights may apply under applicable privacy laws (e.g., CCPA for California residents).

Contact & Data Controller

Vohrel LLC is the data controller responsible for your personal information. If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: